SEO isn’t just about visibility—it’s about aligning with user intent and driving real results. Five9 excels by turning search opportunities into meaningful growth, using a strategy that blends solution-driven content with technical precision.
From branded searches to high-intent informational keywords, Five9 shows how smart SEO can capture attention and deliver value. Their success demonstrates the impact of combining relevance with authority to stay ahead in the search game.
In this article, we’ll uncover the key elements behind Five9’s strategy—winning keyword trends, top-performing pages, a robust backlink profile, and more.
For more insights into successful SEO approaches, check out NICE – Insights & Stats (2025) for actionable takeaways.
Let’s explore how Five9’s SEO strategy stands out and what lessons it offers for your own efforts.
1. Five9’s SEO Snapshot
| Total Monthly Traffic | 112K visits |
|---|---|
| Domain Rating (DR) | 76/100 |
| Top Pages | 2,830 |
2. Top Pages Driving Traffic
| Page | Keyword | Position | Monthly Traffic |
| https://www.five9.com/ | cloud call center, five nine, call center cloud | #1 | 31,617 |
| https://www.five9.com/faq/how-to-call-back-no-caller-id | how to call no caller id, how to call from no caller id | #4 | 12,595 |
| https://www.five9.com/es-co | fivenine, login.five9 | #1 | 8,912 |
| https://www.five9.com/faq/what-does-a-cancelled-call-mean | what does cancelled call mean, canceled call meaning | #1 | 5,949 |
| https://www.five9.com/faq/why-does-it-say-call-failed | what does call failed mean, why does it say call failed | #2 | 4,963 |
| https://www.five9.com/faq/what-is-a-outgoing-call | outgoing call meaning, what does outgoing call mean | #1 | 3,770 |
| https://www.five9.com/faq/what-is-a-spam-call | what is a spam call, what are spam calls | #1 | 3,312 |
| https://www.five9.com/faq/what-is-a-restricted-call | what is a restricted call, restricted number | #1 | 2,282 |
| https://www.five9.com/es-es | fivenine | #1 | 2,207 |
| https://five9.com/ | five9 | #2 | 1,501 |
Observations:
- Pages ranking for branded terms like “five nine” and “fivenine” generate the highest traffic.
- Non-branded keywords such as “how to call no caller id” and “what does cancelled call mean” dominate traffic to FAQ pages, reflecting strong solution-focused SEO.
- Five9 excels in both brand authority and solution-focused SEO
3. Winning Keyword Strategy
| Keyword | Position | Volume |
|---|---|---|
| five9 | #1 | 26.2K |
| five9 careers | #1 | 1.2K |
| workconnect | #7 | 24.0K |
| what does cancelled call mean | #1 | 3.4K |
| outgoing call meaning | #1 | 2.4K |
| what does canceled call mean | #1 | 1.6K |
| how to call no caller id | #4 | 6.0K |
| canceled call meaning | #1 | 1.3K |
| no caller id number | #5 | 5.2K |
| enterprise contact center solutions | #4 | 3.9K |
Keyword Trends:
- Terms like “five9” and “five9 careers” secure top positions and dominate traffic, showcasing strong brand authority.
- Keywords like “workconnect” and “how to call no caller id” show large search volumes, capturing top-of-funnel traffic effectively.
- Keywords like “no caller id number” and “enterprise contact center solutions” rank in competitive positions, reflecting a strategy that aligns with mid- and bottom-funnel search intent.
4. Backlink Strength
| Metric | Value |
|---|---|
| Total backlinks | 132,497 |
| Referring Domains | 3,661 |
| High-Authority Links | Links from Call Centre Helper, Zendesk, and Sprinklr. |
Insight:
- A large number of backlinks come from Five9’s content, showcasing its strong reputation and trustworthiness among respected publications.
5. Traffic Breakdown
| Source | Value |
|---|---|
| Organic Search | 27.4K |
| Paid Search | 9.8K |
6. Technical SEO Health
Core Web Vitals (Desktop):
Largest Contentful Paint (LCP): 1.8s (Good)
Cumulative Layout Shift (CLS): 0.28(Poor)
Interaction to Next Paint (INP): 78ms (Good)
Source: PageSpeed Insights
- Mobile Friendliness: Fully optimized.
7. Paid Search Insights
Top Keywords Five9 is running Ads on:
1.) “five9”
2.) “vonage business”
3.) “mightycall”
4.) “voip”
5.) “five 9”
6.) “freedomvoice”
7.) “genesys”
8.) “nextiva support”
9.) “telemarketing”
10.) “incontact”
Observation: Five9 targets branded and competitor keywords in paid search, balancing brand authority with competitive market capture.
Before We go
Five9’s SEO strategy highlights the power of combining relevance with authority to drive real growth. From dominating branded searches to excelling in solution-focused content, it’s a masterclass in aligning with user intent.
At Concurate, we help businesses achieve the same. Our expert-driven strategies build trust, create authority, and drive measurable results.
Whether it’s crafting compelling narratives or turning insights into impactful content, we’re here to help you stand out.
Ready to elevate your content strategy? Let’s work together to create growth-driven, impactful content.
Disclaimer:
The data and insights presented in this report are based on third-party platforms and tools. The information may not reflect the most up-to-date metrics or precise figures. Use this as a reference and verify with primary sources where necessary.
