SEO is all about connecting the right strategy to the right audience—and Talkdesk has perfected that connection.
Talkdesk’s SEO strategy is a great example of how blending cutting-edge cloud contact center solutions with a strong digital presence can drive real business growth. By targeting high-value keywords and delivering practical, solution-driven content, Talkdesk isn’t just ranking—they’re attracting businesses actively seeking scalable customer service solutions.
In this report, we break down what makes Talkdesk’s SEO strategy so effective—high-performing pages, strategic keyword targeting, a strong backlink profile, and more.
You’ll discover actionable insights to refine your own SEO strategy, grow your audience, and turn visibility into measurable results.
To explore similar strategies, check out this article: Nextiva SEO Analysis – Insights & Stats (2025).
1. Talkdesk’s SEO Snapshot
| Total Monthly Traffic | 40.8K visits |
|---|---|
| Domain Rating (DR) | 76/100 |
| Top Pages | 2877 |
2. Top Pages Driving Traffic
Observations:
- Product-specific keywords like “contact center platform” and “ccaas” drive significant traffic, reflecting Talkdesk’s focus on attracting businesses seeking cloud-based contact center solutions.
- Top-of-funnel blog posts such as “call center acronyms” and “customer service tips” bring in strong traffic, reflecting Talkdesk’s educational content strategy.
- Solution-oriented pages like “21 components of effective feedback” and “what is ccaas” target mid- and bottom-funnel queries, effectively capturing high-intent traffic.
- Nextiva excels in solution-focused SEO.
3. Winning Keyword Strategy
| Keyword | Position | Volume |
|---|---|---|
| mochi health | #9 | 58.0K |
| ccaas | #3 | 5.4K |
| enterprise contact center solutions | #7 | 3.9K |
| effective feedback | #1 | 500 |
| call center quality management | #6 | 1.2K |
| contact center quality management | #5 | 1.1K |
| contact center ai software | #5 | 1.0K |
| contact center crm | #10 | 3.2K |
| omnichannel contact center | #8 | 1.9K |
| call center coaching | #6 | 1.0K |
Keyword Trends:
- “Call center” and “contact center” keywords drive significant traffic (e.g., “call center quality management,” “contact center CRM,” “omnichannel contact center”).
- Talkdesk secures strong positions for solution-oriented queries (e.g., “effective feedback,” “call center coaching”).
- High search volumes cluster around industry-specific and practical keywords, reflecting mid- and bottom-funnel audiences ready to act (e.g., “enterprise contact center solutions,” “ccaas”).
4. Backlink Strength
| Metric | Value |
|---|---|
| Total backlinks | 1,431,263 |
| Referring Domains | 3,665 |
| High-Authority Links | Links from Zendesk, Call Centre Helper, and Sprinklr. |
Insight:
- A large portion of Talkdesk’s backlinks is generated through content, reflecting the company’s solid authority and industry credibility, supported by mentions in prominent publications.
5. Traffic Breakdown
| Source | Value |
|---|---|
| Organic Search | 24.8K |
| Paid Search | 196 |
6. Technical SEO Health
Core Web Vitals (Desktop):
Largest Contentful Paint (LCP): 1.3s (Good)
Cumulative Layout Shift (CLS): 0.04(Good)
Interaction to Next Paint (INP): 95ms (Good)
Source: PageSpeed Insights
- Mobile Friendliness: Fully optimized.
Recommendation: Improve mobile site speed and ensure the page content stays stable as it loads to enhance the user experience.
7. Paid Search Insights
Top Keywords Talkdesk is running Ads on:
1.) “talkdesk”
2.) “ai customer service”
3.) “ai call center”
4.) “healthcare ai companies”
5.) “wfm tools”
6.) “tails ai voice”
7.) “ai texter”
8.) “prime voice”
9.) “zendesk themes”
10.) “outsourced call centers”
Before We go
Talkdesk’s success isn’t just about having the right solutions—it’s about understanding what businesses need and delivering tailored, effective customer service tools.
At Concurate, we help businesses achieve the same by creating strategic content that resonates with your audience and drives measurable growth.
Our targeted campaigns connect your brand with customers at every stage, ensuring you stand out when it matters most.
Ready to elevate your marketing strategy? Let’s work together to make your business thrive.
Disclaimer:
The data and insights presented in this report are based on third-party platforms and tools. The information may not reflect the most up-to-date metrics or precise figures. Use this as a reference and verify with primary sources where necessary.
